Refunds

Please Note: I am currently out of the office & any enquiries sent between 30th Aug - 10th September will not be responded to till I return to the office on the 11th Sept.

THANK YOU for shopping at Golden Luxe Jewellery

We hope you love your Golden Luxe Jewellery, however if something isn’t quite perfect we’re here to help.  

 

Refunds are accepted up to 14 days after receipt of your order.

Please notify us within 14 days if the item you receive is defective, damaged or if you receive the wrong item. 

Due to hygiene reasons, we are unable to accept any returns on earrings or ear cuffs unless faulty.

Please email us and include your order number and reason for return to: gldnluxe@gmail.com

Return Shipping
All customers are responsible for the delivery costs associated with the item return. We cannot be held responsible for damaged or lost item, therefore, we advise you use a recorded method of posting the item back to us. The delivery fee of the item sent for return belongs to the customer.